We do not refund products, but we do replace products that fall under warranty stipulations. We agree to replace a ball if at any time during the warranty period it is found to be defective in material and/or workmanship.
Balls (view PDF documents below)
Bags
Storm Products, Inc. warrants this product from the date of purchase against defects in material or workmanship. Defective items will be either replaced or repaired at our option. The warranty does not cover normal wear and tear, damage caused by accident, misuse, alterations to, or tampering with the product. For damage, not warranty related, the customer will receive an estimate for charges to repair the product and must pay for repairs before any repairs are started. Requests for repair, a return authorization number, replacement parts, or warranty information need to be directed to Storm Products, Inc. by calling 1-800-369-4402 or emailing tech@stormbowling.com.
Be certain to include your name, address, email address, telephone number, evidence of purchase date, and product description. Unjustified claims will be returned and freight collected at the discretion of Storm Products, Inc. Any defective product returned for repair or replacement must be shipped prepaid to:
Storm Products
165 South 800 West
Brigham City UT 84302
Attention: Bag Department
Shipping costs for returning the repaired or replaced product to the purchaser shall be at the expense of
Storm Products, Inc. This applies only to cases handled directly by Storm
Products, Inc. Repair or replacement shall be the exclusive remedy available to
the purchaser. Storm Products, Inc. shall under no circumstances be liable under this warranty or otherwise for any special, indirect, secondary,
incidental, or consequential damage of any nature to any person or property
arising directly or indirectly out of the use or inability to use a warranted
product.
This warranty gives you
specific legal rights; you may also have other rights, varying from
state to state.
Shoes (view PDF document below)
